Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation.
In case of dissatisfaction from our services, clients have the liberty to get some solution from the team.
For Cancellations please contact the us via firstname.lastname@example.org
Unless your order has been shipped, it can be cancelled. Once is is in transit, no cancellation can be done for any reasons, the delivery will be attempted in all circumstances once it is with shipping company.
For any other reasons- Cancellation is not available. Once a package is in transit, no address change can be done. In case the product is received by us on non acceptance of package, only product cost will be refunded ie. order amount less shipping cost.
COD can be processed via IG or Emails and at present we have no COD via website.
COD is unavailable for future if one – Doesn’t accept the COD or Returns the COD order.
RETURN/ REFUND POLICY (Beautynation)
Refund/ return is offered by us on following cases-
Damage product & unusable, wrong product received. In this case, return will be taken care of by us. On receipt of the item the product will be inspected and refund will be made if perfectly unused. Refund time 24 hours on receipt of returns.
Fragile items need to be packed safely to avoid damage in transit as loss will be borne by the retuner. On receipt of any return if not in the same condition as the item is sold, the refund for the return will not be done and item will be reshipped to the client.
However slight crumbled shade or slight damages not to make it unfit for use, are proportionately refunded for.
Returns for any other reasons than above need to be processed by the buyer and on receipt of the product the refund will be credited(excluding shipping charges). Any item that is not damaged once opened and tested can not be returned/ refunded.
In order to reach us for the same, you can directly email with images of outer picture of package and clear damage images in 2 days of delivery ie 48 hours. Post that, no refunds will be done.
Email – email@example.com
EXCHANGE POLICY (Beautynation – Beyou Fashion items)
4 day Exchange available. No returns. Accessories which specificaly mention so are non exchangable.
Exchange mode- EMAIL with tags clothing pictures, for confirmation for an exchange. Email us at firstname.lastname@example.org