Here are some Frequently Asked Questions which can help you with your query.
For all orders placed on website ( ready stock) 3-7 day delivery once shipped. Processing period for all orders is 1-2 working days. We ship from Ludhiana.
For Preorders- 20-25 days arrival to our address, then we process and ship. Please note that during sales/ heavy orders on sites, it can get a little longer 🙂
Yes, it is available for in stock items. Please reach us on FB or IG for placing a COD order.
Stay tuned for news and announcements on Instagram regarding COD.
COD Charge is as follows-
150/- flat for all orders upto 5000/-
200/- for 5000-6000/- value orders.
You will receive a tracking id via sms and email once the order has been shipped. Please check your spam folder as well as it may go there automatically sometimes.
For preorders you will receive the tracking once the products arrive and are processed and shipped by the team.
Please first track your order and check your spam folder in email. In case it doesn’t help, Please don’t worry, if you feel there is unusual delay in the arrival of order, please email us at email@example.com with the Order number, so we can check to it.
All preorders are managed by team via Instagram/ Facebook/ email.
Please contact us only via the mode you used to place your preorder, so we can easily refer your product and date of preorder, and update you asap.
Don’t worry, please forward us an image/ images of your product via email or Instagram and order id of the same.
We will be happy to help resolve your issues. It may take 3-7days to resolve via a refund or replacement.
In case of a missing OR wrong item, please send us the order id and pictures of your package via our email, we will be able tp help you better if you provide all the details required.
We will get back with the resolution asap once you send all the required details.